78abc Privacy Policy
Your personal information is completely safe with us — we protect your privacy using SSL encryption and strict data protection practices.
78abc ("we", "us", "platform") places the highest importance on the privacy of players in Bangladesh. This privacy policy explains what information we collect when you use our website and services, how we use that information, who we share it with, and how we keep it secure. By using this platform, you are considered to have fully accepted the terms of this policy. If you do not agree with this policy, please refrain from using our services.
78abc provides services only to those aged 21 or older. We do not knowingly collect information from minors. If we become aware that we hold information from a minor, it will be deleted immediately.
SSL Encryption
All your data is protected with industry-standard encryption technology.
Not Sold to Third Parties
Your personal information is never sold to third parties.
Data Control
You have the right to view, correct, and delete your own information.
24/7 Support
Our support team is always ready to help with any questions about your data.
What information do we collect?
1.1 Registration Information
When you create an account at 78abc, we collect the following information:
- Full name (Bengali or English)
- Email address
- Date of birth (for age verification)
- Mobile number
- Preferred currency (Bangladeshi Taka / BDT)
- Username and password (stored in encrypted form)
1.2 Identity Verification (KYC) Information
To ensure security and manage financial transactions, we may verify certain identity documents, such as copies of a national ID card or passport. This information is stored under strict security and is not used for any purpose other than fulfilling legal obligations.
1.3 Financial Transaction Information
Information we record during deposit and withdrawal processes:
- Payment method (bKash, Nagad, Rocket, bank transfer)
- Transaction amount and date
- Last few digits of the mobile banking account number (not the full number)
- Transaction reference ID
We never store full payment card numbers, PINs, or CVVs.
1.4 Automatically Collected Information
When you visit our website, certain information may be collected automatically:
- IP address and device type
- Browser type and version
- Operating system
- Page visit time and duration
- Referral URL (where you came from)
- Cookies and session data
1.5 Gaming Activity Information
To ensure a safe gaming environment and provide responsible gaming support, we store your game history, bet amounts, win/loss records, and time spent on the platform. This information is used to protect your account and identify problematic gaming patterns.
How do we use your information?
2.1 Service Operation and Improvement
The information we collect is used for the following purposes:
- Creating, verifying, and managing your account
- Processing deposits and withdrawals
- Providing applicable bonuses and promotions
- Improving the quality of our services
- Diagnosing and resolving technical issues
- Detecting and preventing fraudulent activity
2.2 Customer Service
When you contact us via our 24/7 live chat support or email, we use the information you provide to resolve your issue and for follow-up assistance. Support conversation history may be retained for quality control and training purposes.
2.3 Legal and Security Reasons
We use your information to fulfill legal obligations, prevent fraud, comply with anti-money laundering (AML) regulations, and protect your account from unauthorized access. The use of information in these cases is in the interest of both you and us.
2.4 Communications and Notifications
With your consent, we may send you relevant promotional offers, new game announcements, deposit and withdrawal confirmations, and important account-related notifications. You can turn off marketing communications at any time from your account settings.
Data Sharing and Third Parties
3.1 Who do we share information with?
78abc never sells your personal information to advertisers or third parties. However, information may be shared in the following limited circumstances:
- Payment processors: With bKash, Nagad, Rocket, and banking partners to complete transactions.
- Game providers: With game providers such as Pragmatic Play, JILI, PG Soft, and Spribe to keep gaming services active.
- Legal authorities: In cases of mandatory disclosure under court order or government directive.
- Fraud prevention: With specialized security service providers to detect fraudulent activity.
3.2 Third-Party Responsibilities
All third parties with whom we share information are bound by contract to comply with our privacy standards. They may only use the information for the specified purpose and may not use it for their own benefit. 78abc will not be held liable for misuse of information by third parties, but we will take necessary action against any such incidents.
Cookies and Tracking Technology
4.1 What are cookies and why are they used?
Cookies are small text files stored on your device. 78abc uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions, verifying security tokens, and remembering language preferences.
- Functional cookies: Remembering your preferred game categories and settings.
- Analytics cookies: Monitoring site usage statistics and improving services.
4.2 Cookie Control
You have every right to accept or reject cookies from your browser settings. Please note, however, that disabling essential cookies may cause many services to not work properly and may disrupt the login experience.
Data Security Measures
5.1 Technical Security
78abc takes the following technical measures to keep your information secure:
- SSL/TLS encryption — at every stage of data transmission
- Password hashing and salting — no password is stored in plain text
- Two-Factor Authentication support
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Data stored in secure data centers
5.2 Organizational Security
Alongside technical security, we also have organizational policies in place. Only authorized personnel can access your information, and only to the extent necessary. All staff receive regular training on data privacy. Any data breach incident is promptly investigated and remedied.
5.3 Steps to Take in the Event of a Data Breach
If we detect a security breach that puts your information at risk, we will notify you within the legally required timeframe and advise you on necessary protective steps. Our support team remains available around the clock to assist in such situations.
Your Data Rights
6.1 Right to Access Information
You may request to view the information stored in your account at any time. We will provide a summary of your information within business days.
6.2 Right to Correct Information
If any information in your account is incorrect or incomplete, you may request a correction. Additional verification may be required for changes to identity-related information.
6.3 Right to Delete Information
You may request to close your account. However, due to legal and regulatory obligations, certain information may need to be retained for a specified period, such as financial transaction records. All other information will be deleted except in such exceptional cases.
6.4 Right to Object to Processing
You may object to marketing communications at any time and stop receiving them. This change can be made from your account settings or through the support team.
6.5 How to Exercise Your Rights
To exercise any of the above rights, contact us by email or via 24/7 live chat. After verifying your identity, we will process your request as quickly as possible.
Data Retention Period
7.1 General Data Retention Policy
We retain your information only for as long as it is necessary. All personal information is retained while the account is active. After account closure:
- Financial transaction records — for a specified period as required by law
- KYC verification information — until regulatory obligations are fulfilled
- Support conversation history — for a limited period
- Other personal information — deleted within a reasonable time after account closure
Policy Changes and Updates
8.1 Notice of Changes
78abc may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email and note the update date on this page. Continued use of the platform after changes are made will be considered acceptance of the new policy.
8.2 Effective Date of Policy
This privacy policy was last updated in January 2026 and is effective from that date. If there are any significant changes from the previous version, they will be briefly noted at the beginning of the policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our data protection team will get back to you as quickly as possible.
Related Pages
See the pages below to learn about our complete legal terms and policies:
- Terms and Conditions — Complete terms for using the service
- Responsible Gaming — Safe gaming habits & support
- About Us — Detailed information about 78abc
- FAQ — Answers to common questions